Skip to main content

Visit Mavro at one of these 2024 trade shows

Digital Mailroom

Automate Incoming Mail Across the Enterprise

Manage traditional paper mail faster and more efficiently with our MavBridge™ automated digital mailroom solution. Get the contents of each envelope to its recipient through automated image delivery while also gaining visibility and control.

The demand for more streamlined mailroom solutions has only increased with the increase in hybrid and remote workforces. Physical delivery to a distributed workforce wastes unnecessary time and money. It’s time to consider a digital approach to modernize your mailroom.

Paper Elimination

Traditional mailrooms have bottlenecks because they require multiple sorts, many workers and an extended time to physically review and transport items to recipients. Significant speed, savings and security can be gained by scanning mail right at the point of entry, and using Mavro software to classify and electronically route document images.

  • Risk from COVID-19 is prevented by avoiding paper movement throughout the organization.
  • Delivery delays and fees from couriers and expedited services are eliminated.
  • Labor required to sort and deliver mail – in the mailroom, across departments and to remote locations – is drastically minimized.

One-Touch Efficiency

Incoming mail is handled only once – when opened and scanned into Mavro’s industry leading MavBridge™ Software. Our unique process automatically reviews the image and searches for keywords (mail code, department, recipient name, etc.) to classify and determine a delivery endpoint. Based on delivery business rules, documents are electronically distributed in the required format and method. The result is a highly automated and efficient document delivery solution.

  • Critical business documents are forwarded on a priority basis.
  • Mail addressed to specific individuals or departments is automatically routed for easy access.
  • Business mail, such as invoices, claims, and correspondence, is directed to one or multiple queues for downstream processing.

Easy Configuration

Easily configurable distribution rules make for efficient digital mailroom automation – anytime, anywhere to anyone. Mavro’s business logic processing ensures mail is accurately sent to the appropriate person, group or department. Additionally, One-Touch processing provides improved controls over mail received. All items will be opened, scanned and delivered ensuring auditable and reportable activity for each item received.

  • Selected documents are automatically routed to a separate Mavro departmental or enterprise workflow.
  • Other items are seamlessly integrated with a third-party workflow for indexing, reviewing and archiving.
  • Mavro’s Connect™ Web Portal module provides the ability to research, display, decision and access images. Also, storage retention periods of images and index values are configurable and tailored to the document type.

Security and Privacy

Mavro’s secure digital mailroom solution ensures your valuable and confidential documents are protected, while meeting audit needs and achieving company and regulatory compliance. End-to-end encryption is utilized from the initial point of scanning images throughout delivery and final storage. MavBridge automation maximizes control and security of all proprietary images and data by safeguarding your company against risks inherent with physical document sharing and distribution.


What is a digital mailroom?

A digital mailroom is a system or process that improves the workflow for distributing incoming physical mail through automated image-delivery of the envelop contents. Instead of physically moving traditional paper-based mail to the recipient, a digital mailroom uses technology to image, automate the collection of recipient data, and organize the content of the physical documents for electronic delivery.

What are the benefits of a digital mailroom?

The benefits of a digital mailroom include faster document retrieval by recipients, improved workforce efficiency, reduced reliance on paper, enhanced security, and better overall document management. This can be particularly advantageous for organizations that utilize remote workforce or are looking to modernize their processes by moving towards a more digital and streamlined approach to handling incoming documents.

How is a digital mailroom automated?

In a digital mailroom, the physical envelope and related documents within the envelope are imaged, then optical character recognition (OCR) of words is applied, then an automated workflow directs the mail to the recipient. Mavro Imaging’s unique MavBridge™ software includes a process that automatically analyzes the image and searches for keywords (i.e. mail code, department, recipient name, etc.) to classify and determine the recipient for delivery. Automation can be easily configured using distribution rules to ensure efficient processing and delivery of digital documents within an organization. Finally, the digitized documents can also be stored, indexed, and easily retrieved using document management systems like MavBridge Connect™.

With physical mail declining, can’t we just wait it out?

The truth is it will be many years before physical mail is eliminated and the cost is too great to wait. We’re seeing the cost-per-piece delivered rise and this increase will only continue at a faster pace. With it, the problem of items not reaching their intended recipients on-time is exacerbated with physical documents often marking critical points in the business process, does doing nothing meet your business requirements?

Our documents get scanned further down the line for storage purposes. Isn’t that enough?

The benefits of reduced paper handling are often recognized at the operational level. Productivity, security, continuity and efficiency are most obvious, but less understood is how digitizing as early in the process as possible maximizes impact. Capturing images immediately at the point of entry compounds the benefits along each step of your workflow for a significantly more efficient end-to-end process.

How important is it to have an automated corporate mailroom?

The pandemic has only accelerated the need for digital mailrooms to match the way people are working today. While hot-desking and remote access are keeping companies agile and costs down, these new ways of working call for a more modern way to receive mail. Updating your process to meet this growing demand means positioning your organization among industry leaders.

Shouldn’t I outsource our digital mailroom?

Outsourcing may seem like an easy answer, but you give up control and timely access to business mail and important documents. It cannot address all of your business rules which introduces new manual processing steps and costly exception handling. Errors can be an issue and the risk of exposure is considerable. Whereas, Mavro’s Digital Mailroom solution is aimed at simplicity. You maintain hands-on control of the process to apply complete business rule decisions and priority across all of your documents. Avoid reliance on a third party where your company’s mail competes for throughput and priority among multiple clients.

How do I prepare for a mailroom automation project?

Mailroom automation requires effective communication across your enterprise and a sound assessment of how employees are best contacted for business mail in the current environment including remote, mobile, in-office or a hybrid. Key data points include how to obtain and manage company email addresses, volumes of first-class mail, peak mail periods, management’s appetite for limiting the receipt of personal mail, and identifying any mail recipients or document types that require physical delivery. Mavro’s experienced team can help assess the requirements for your mailroom automation project so you are fully prepared.


Learn what Mavro can do for you.

Keep up to date with the latest developments from Mavro.