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Our Approach

OUR APPROACH TO SUCCESSFUL IMPLEMENTATIONS

Discovery

  • Project review & kickoff
  • On-site project discovery
  • SharePoint hub setup
  • Finalize project plan

Implementation

  • Set a schedule & milestones
  • Readiness check
  • Configure workflow & interfaces

Training & Testing

  • Deliver test system
  • System testing & approvals
  • Extensive training of internal team

Go-Live

  • Final testing & approvals
  • System go-live
  • Seamless switchover

Support

  • Transition to support
  • Project review & feedback
  • Continuity of service
  • Project completion

THE MAVRO DIFFERENCE

Project Visibility

  • Transparency and collaboration
  • Customer-specific SharePoint site with 24×7 access

Experienced Team

  • US-based team with an average of 16 years of industry experience
  • We have delivered over 1,000 projects on-time and on-budget

On Time and On Budget

  • Fixed bid pricing clarifies costs before project kickoff
  • Effective project management minimizes system changes

Interested? Follow our 4 steps to success:

1

Rapid Response

Contact us to request a demo. Our application expert will tailor the conversation to your organization’s specific needs and answer any questions you have.

2

Proposal

We’ll collaborate on your organization’s requirements and create a specific proposal and project timeline to meet your needs. Our fixed-bid pricing will outline all the costs.

3

References

We recommend contacting Mavro customers to hear how our software made an impact at their organization.

4

Contract & Kickoff

Once the contract is executed, we’re ready for project kickoff!

“A few of the developers stated it was by far THE BEST TRAINING THEY EVER HAD. Your team has been absolutely amazing and it has been a pleasure working with them.”

Top Notch Training & Support

The team that conducts your implementation also handles your ongoing support, providing continuity of service and efficiency in troubleshooting. We pride ourselves in our responsive support times:

 

Avg. Response Time

Less than two minutes

Avg. Resolution Time

under 60 minutes

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